Pre-Created Packages

What are pre-designed packages? 

Pre-designed packages are professionally designed and customised event packages, for the fashion forward event lover without the fuss. The designs include everything from invitations to seating plans, to the perfectly suited candle holders or napkins.

Custom Packages

Do we offer custom packages? 

We sure do! We offer styling, planning and on the day packages for weddings, events and experiences! Our custom packages include coordination and/or design of stationery, linen, florals to finding vendors and set up.

Stationery Collections

What are stationery collections? 

We offer a range of customisable sets of event stationery, save the dates, invitations, welcome signs to mirror decals! You select the collection you like or the vibe you’re going for and select which pieces you need for your event. These collections are perfect for the fashion forward event lover without the fuss and price of a custom designed stationery.

What kind of printing options do you offer?

We offer Digital printing, White Ink, Letterpress and Foil Press (gold, silver etc). We opt for quality paper stocks in various weights and colours.

How long will it take to get my order?

We have a four week minimum for all orders however, we do offer an express service, so if you’re running behind please select the express option at checkout.

An email with your tracking number will be sent once your order has shipped.

I’d like to get the ball rolling, what do I do?

Head to our shopping cart, select the items you would like and add them to your cart. You can them proceed to checkout, here you can choose if you would like to pay the full amount (Via card) or a 50% deposit via EFT. We will request the remaining 50% before we ship your goods. 

Can I view samples? 

We love to meet new people and welcome you to visit our studio. We are based in Abbotsford, and open by appointment only. Contact us to make a time. 

I’d like to check out some samples and discuss some options and recommendations? 

No problem, you can head to our contact page and request an online consultation, flick us an email or/and order a sample pack online.

You offer a range of colours but not the colour I want? 

No worries, just get in touch for more options, there are plenty of different colours and options available!

I need a stand for my stationery?

Head to the Hire section on our website. Can’t find anything there? Send us an email with what you’re after, we might be able to source, build or point you to another supplier. Please confirm the sign availability with us as we have limited stands available.

I don't need printing, can you supply artwork only?

No sorry, we don’t offer this.

Do you print local? 

We always strive to support Australian business and all our design and  printing is done in Australia. 

Can I order less than 50 items? What if I have more than 200?

We have a minimum of 50 for most of our products as buying less usually works out about the same as 50 pieces anyway. If you need more than 200 pieces, please get in touch.

How many invites should I order? What if we have last minute guests?

We offer set quantities, keep in mind for invitation orders, you will have couples/families invited that only require one invite between 2 or more guests. We always recommend ordering up in case you have any last minute guest changes as well as keeping some for as a keep safe.

Can we assemble?

If you'd like us to assemble them we're more than happy too. Get in touch for a quote, minimum fee is $120 + GST.

I need help with setting up my event, do you provide these services?

Or course, we specialise in wedding planning, styling and design, contact us to find out more about our Styling or On the Day package.

What if we pass our two revisions? 

Additional revisions to your design will be invoiced and charged at an hourly rate of $80+GST inclusive of GST.

Assembly

Errors in printed items:

Your approval in writing via a Digital Proof document acts as final approval of the designs exactly as they appear within the Digital Proof. It is your responsibility to carefully proof all artwork and check for any spelling errors or other details.

In no event will State Of Reverie be responsible for incorrect text, omissions or any other mistakes on your artwork, regardless of what was supplied in your content sheet. If there are errors discovered within the text after the digital proof has been approved, the Eventurer  will revise the design (fees may apply), and the customer will be responsible for the re-printing fee of the printed material.

If final prints do not match the designed content represented in the final digital proof that has been approved, we will offer a reprint of the order free of charge, and expedite this as soon as possible to remedy our error.

Returns:

Due to our products being custom we do not offer refunds. We strongly recommend ordering a sample pack prior to placing your order, to ensure that paper and print colours are to your expectation. We will not refund or reprint orders on the basis of a dislike of a colour or paper stock. 

Cancellations:

If you wish to cancel your order the following policy applies:

Prior commencement - Full refund minus an $120+GST administrative fee.

After artwork has commenced, prior to printing - we will refund 50% of your order (if you've only paid a 50% deposit, then this will not be refunded).

After artwork has been approved/printing has commenced - strictly no refunds.